Compassion in the NHS

“Compassion is about not what we do but how we do it, treating patients with dignity and respect.” So said Jane Cummings, Chief Nursing Officer for England, quoted in a recent edition of the Daily Telegraph.

The NHS has come under a lot of fire in recent years for patient neglect, but, from an equality and diversity perspective, shouldn’t all organisations be treating their stakeholders – whether fellow staff or customers (patients in the case of the NHS) – with compassion?

In the same article in the newspaper,  Dr Peter Carter, the Chief Executive and General Secretary of the Royal College of Nursing, welcomes this move and was quoted: “we are also pleased to see that there is a focus on the importance of a motivated and well-supported workforce in delivering this vision.”


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