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Compassion in the NHS

“Compassion is about not what we do but how we do it, treating patients with dignity and respect.” So said Jane Cummings, Chief Nursing Officer for England, quoted in a recent edition of the Daily Telegraph.

The right tool for the job

We have been using Emotional Intelligence as a profiling tool for more than ten years and find it invaluable in helping clients as it provides them with feedback on how they are handling their work and lives on a day to day basis.